When rework is required after a quality assurance check, what is the first step?

The first step when rework is required after a quality assurance check is to remove the order from TECO status. TECO, or "Technically Completed," signifies that the order was marked as complete, and as a result, further actions on that order are restricted. By removing the order from this status, you allow for necessary modifications or corrections to be made, which is essential before any further processing can occur. This action enables the team to address the issues identified during the quality check and ensures that the order can be re-evaluated or reworked as needed to meet the required standards.

Other steps, such as confirming the order's completion or issuing a new purchase request, wouldn't be effective until the order's status is adjusted out of TECO, making it a vital first step in the rework process.